Questions? Feedback? powered by Olark live chat software

Have a question?

This section provides answers to the questions that our customers ask the most about our products and services.

General

  1. What payment methods are supported?
  2. What WordPress version are your themes support?
  3. I can’t remember my username and password!
  4. What are the differences between FREE and Pro version?
  5. What are the differences between PRO STANDARD and PRO UNLIMITED Editions?
  6. What kind of support do you offer?
  7. How can I get an invoice for my order?

Themes usage

  1. Can I use your themes on my clients’ websites?
  2. Can I remove the copyright from the footer?
  3. How many domain can I use with your themes?
  4. Do your products support multi-language?

What payment methods are supported?

Right now we only accept payment via Paypal to get best security for customer’s payment in our website. However, you can send payment for us via Skrill, just contact us to know how to pay via Skrill.

What WordPress version are your theme support?

Our themes support WordPress from version 3.0 and higher (3.0 is too old version and we recommend you update). Every time if WordPress release new version, we will support it ASAP.

I can’t remember my username and password!

You just go to Customer Login box, click to link ‘Lost the password’ below this form and fill your email to get your password back.

What are the differences between FREE and Pro version?

We provide FREE version for all themes from us, it means you can download theme and use it for your website or your client website without problem. However, FREE version limited some features and keep copyright from us, and it doesn’t support Quickstart package which you can install to get theme and sample data like our demo site. If you want to access all theme features, remove copyright for theme and get Quickstart package, so you can go with Pro version.

What are the differences between PRO STANDARD and PRO UNLIMITED Editions?

The main different about that is domain support, PRO STANDARD version only support for one domain, but with PRO UNLIMITED version, you can use theme for unlimited domains/clients you want.

What kind of support do you offer?

We offer support via Ticket Support System for Pro customers. FREE customers only get support via update and new release for theme.

How can I get an invoice for my order?

You just login to Customer Area, click to link ‘Generate Invoice’ and fill your company information, so you can get an invoice with your company information.

Can I use your themes on my clients’ websites?

Yes, by purchasing any of our themes or themes you are free to use them however you wish; whether for personal or commercial use on your own or your clients’ sites. However, with FREE version, you also use it for your clients/customers, but still display copyright from us.

Can I remove the copyright from the footer?

With FREE version, you must to keep copyright information from us at the footer of website. When you go with Pro versions, the copyright information will be removed automatically in Pro packages.

How many domain can I use with your themes ?

Free version, you can use it for any domains you want. With Pro Standard version, you can use Pro package for one domain, and with Pro Unlimited, you can use theme for unlimited clients/domains you want.

Do your products support multi-language?

Yes, all theme support multi-language, we use LayersWP to build theme content, so you can follow this guide to set up multi-language.

*** If you have any other question and need to ask before to purchase our product, just Contact Us.

Get 25% discount available when you buy product on today! Grab Discount Code Now
Get 25% discount available when you buy product on today! Grab Discount Code Now